If you want the Water Authority to reissue a payment that was lost, destroyed, or never received, download and fill out the Affidavit for Duplicate Check form.
Mail the original, notarized affidavit to:
Albuquerque Bernalillo County Water Utility Authority
Office of Finance
P.O. Box 568
Albuquerque, NM 87103-0568
Note that reissue requests should be made 10 working days or later after the issue date of the original payment.