Our field enforcement staff rely on reports from concerned citizens to track down and stop water waste.
If you encounter water waste, we encourage you to use the form below to report it, or call 842-WATR (9287) Option 5.
Remember, water waste is any water, other than natural precipitation, that flows or sprays into a public right-of-way, city storm drain, or adjacent private property. Spray irrigation between 11 a.m. and 7 p.m. from April 1-Oct. 31 is also considered water waste. You can also report restaurants that serve water without being asked by a customer.
Water waste is any water, other than natural precipitation, that flows or sprays into a public right-of-way, city storm drain, or adjacent property. Water waste is prohibited by the Water Waste Ordinance. All Water Authority water customers are required to comply with Water Waste regulations.
Complaints result in scheduled field inspections. Video documentation shows the actual source of the water as the waste occurs. Field inspections are more successful if you provide detailed information about the water waste. Necessary information includes address and the best day and time to observe the violation. Please include the source of the water if it is known. If you have difficulties with the form, please call 842-WATR (9287) Option 5 or E-mail firstname.lastname@example.org with the information below.