High-Efficiency Toilets
Toilets can account for more than 30 percent of indoor residential water use. A great way to save water is to install a high-efficiency toilet, which uses 1.28 gallons per flush or less. Rebates of $200 per toilet are available when you switch out old high-flow toilets, and these rebates apply to both residential and commercial customers. $50 rebates are available for conversion from low-flow (1.6 gallon-per flush) toilets to high-efficiency toilets.

Look for this logo when purchasing your high-efficiency toilets, or click here for a complete listing.
Urinal Rebate
Conversion of urinals to a one pint or waterless urinal will qualify for a $75 rebate. In addition, installation of waterless or one pint urinals in new construction also qualify for the rebate.
How do I participate?
Print out the following Toilet Rebate Program Form (420KB PDF) or Urinal Rebate Program Form (497KB PDF), complete it and mail it. The Toilet Rebate Form is also available in Spanish (338KB PDF). A licensed plumber must certify the application, even if you have installed the toilet yourself.
Eligibility
Participants must meet two requirements:
- The installation address must have an active retail water system account in good standing with the Water Authority.
- Participants must be owners or agents of the properties at the addresses where water service is delivered.
How do I get the credit?
Your rebate credit will offset your water bill. If, for example, you qualify for a $200 rebate, and your monthly water bill is only $25, you will have a credit balance for eight months. The rebate will be applied to the total bill for water, sewer, and refuse.
Who can install?
Homeowners may install their toilets themselves, or they can hire any plumber or plumbing contractor licensed in the State of New Mexico to do the job. The changeout must be verified by a licensed plumbing contractor.
Who pays the plumber?
Owners are responsible for selecting, scheduling, and paying the plumber. The Water Authority's role begins when the plumber verifies to the Water Authority that the work has been done. Random inspections will be done by appointment to check form accuracy.
How long will it last?
OPERATION LOW FLOW was mandated by the City Council in the spring of 1995. The program is offered on a first come, first served basis and will function as long as allocated funds permit. We hope to receive ongoing appropriations as long as there is sufficient demand.
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