It's easy- just follow the directions below.
The Water Authority is pleased to announce its interactive online application for new service. Applications for new construction, water and waste water service can be requested electronically through the following link: http://newconstructionrequests.abcwua.org.
We're proud to offer the convenience and efficiency of this new online application process, but we will continue to assist customers in person and over the phone at our physical location:
Plaza Del Sol
600 2nd Street NW, Suite 201
Albuquerque, NM 87102
The following information will be required when applying for service:
- Property address
- Legal description of the property
- Classification status of the property. (i.e. Residential, Commercial, Institutional, Industrial)
- Meter size
- Service type
Name Change or Meter Re-Set
If your property has existing service and you are requesting an ownership name change or a meter re-set, please contact a Customer Account Representative at 842-WATR (9287).
If you are selling/purchasing a property, please inquire with your title company to facilitate payoff of final water bills between the seller and buyer.
If you are a tenant, contact your property manager, landlord or the property owner regarding any balances due for water upon you moving.
If you are the property owner and wish to stop all base charges for water, please contact customer service at (505) 842-9287 to request a Meter Removal Form. If you are a property manager or listing agent a signed copy of the listing agreement showing you have authorization to act on the owners behalf must be completed.
NOTE: Property owners are responsible for any and all water, sewer, and refuse charges incurred by tenants occupying their property. While owners can make tenant payment of utilities part of their rental or lease agreement, the owner will be responsible for any outstanding charges left by the tenant.
NOTE: IF YOU ARE BEING CHARGED for TRASH SERVICES ON YOUR WATER AUTHORITY BILL AND WOULD LIKE TO CANCEL THESE SERVICES AS WELL, YOU MUST CONTACT SOLID WASTE AT 761-8100.