Customer Service staff can be reached at 842-WATR during regular business hours (8 AM-5 PM, M-F).
Water emergencies and emergency turn-off requests can be phoned into the same number 24 hours a day.
Meanwhile, many of our services can be accessed online. Just navigate the menu at left to find what you’re looking for. Need help in person? Stop by one of our offices. We’re located at 400 Marquette NW on Civic Plaza, and also on the West Side at 4700 Irving Blvd. NW. Hours are 8 AM to 5 PM, Monday through Friday.