COMPOST FACILITY RE-OPENS TO PUBLIC; WALK-IN CUSTOMER SERVICE CENTERS REMAINS CLOSED UNTIL FURTHER NOTICE
The Water Authority is pleased to announce that, just in time for spring, its retail compost sales facility has re-opened to the public. Hours are Monday-Friday, 7:30 AM-2:20 PM, closed weekends and holidays. Click here for more information. Payment is by credit card only.
As of March 11, 2021, the following Water Authority offices remain closed to the public:
1441 Mission Ave. NE (Customer Service & Operations Center)
One Civic Plaza NW (City/County Government Center)
West Side Office (4700 Irving Blvd. NW)–PERMANENTLY CLOSED
Plaza Del Sol (600 Second St. NW)
The Water Authority offers multiple ways for customers to pay their water, sewer and trash collection bills:
- Via phone (call 842-WATR  and select Option 2)
- By mail: ABCWUA, PO Box 27226, Albuquerque NM 87125
- Curbside dropbox location at 5th and Marquette (City Hall, downtown)
- At any Western Union location (see list here). Please use this option only if necessary per social distancing guidelines and call ahead before visiting as hours and availability may be subject to change.
Fire hydrant meter issues/exchanges and payments are by appointment only (call 289-3066), as is service for new construction (call 842-WATR  and select Option 3).
Contact the Water Authority: 842-WATR (9287), Option 0