WALK-IN LOCATIONS, COMPOST FACILITY REMAIN CLOSED UNTIL FURTHER NOTICE
Although quarantine restrictions on some retail establishments have been relaxed, the Water Authority’s walk-in payment locations and its retail compost operation remain closed to the public in the interest of employee and customer health and safety. We recognize that some customers will be inconvenienced by this, and we apologize to those affected.
Locations Currently Closed to the Public:
One Civic Plaza NW (City/County Government Center)
West Side Office (4700 Irving Blvd. NW)
Plaza Del Sol (600 Second St. NW)
Soil Amendment Facility (compost sales, 7400 Jim McDowell Rd. NW)
The Water Authority offers multiple ways for customers to pay their water, sewer and trash collection bills:
- Via phone (call 842-WATR  and select Option 2)
- By mail: ABCWUA, PO Box 27226, Albuquerque NM 87125
- Curbside dropbox location at 5th and Marquette (City Hall, downtown)
- At any Western Union location (see list here). Please use this option only if necessary per social distancing guidelines and call ahead before visiting as hours and availability may be subject to change.
Fire hydrant meter issues/exchanges and payments are by appointment only (call 289-3066), as is service for new construction (call 842-WATR  and select Option 3).
Contact the Water Authority: 842-WATR (9287), Option 0