Your Water Authority creates monthly bills for a variety of charges that cover water, sewer and refuse. In addition, charges such as adjustments, water waste, extra carts, can be included. Your bills also contain water usage and meter information. At times, your bill can be confusing, but the following information will help you gain a better understanding of your bill and how charges are calculated:

• Reading your Bill
• Definition of Charges
• Understanding your Water Meter
• Water and Sewer Rate Ordinances
• Refuse Rates (please call 761-8100 for rate information)
• View Historical Billing and Usage Information
• Summary Usage and Billing information
• Detailed Usage and Billing information
• Paying your Bill

The information above hopefully explains our bills in a manner that is easily understood. You can always search our Frequently Asked Questions (FAQs) to get more information. Should you have questions or comments regarding your bill, and since we bill on behalf of the Solid Waste department for refuse, please contact us using the following methods:

• Water or Sewer – Customer Services, (505) 768-2800
• Refuse – Solid Waste, (505) 761-8100
• Comment using Customer Feedback

The information above hopefully explains our bills in a manner that is easily understood. You can always view your billing information and historical usage online. As always, should you have any questions, please contact Customer Services at (505) 768-2800, or provide us your comment or question using our Customer Feedback form.