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Water Emergencies

Call our field office at
(505) 857-8250
24 hours a day to
report an emergency.

Contact Customer Services

Phone: 842-WATR (9287)
Email: WebCustomerService@abcwua.org

Mailing Address:
Albuquerque Bernalillo County
Water Utility Authority
P.O. Box 568
Albuquerque, NM 87103

Physical Address:
City/County Government Center
One Civic Plaza NW
Rm 1026 (1st floor)
5th & Marquette
Albuquerque, NM 87102

Paying Your Bill

water bill

Paying Your Bill

Learn about our various bill payment methods here.

Water Emergencies

water emergencies

Water Emergencies

Call the field office at (505) 857-8250
24 hours a day to report an emergency.

Home arrow Customer Service arrow Customer Self-Service
Customer Self-Service PDF Print E-mail
Please Note: As part of our ongoing efforts to improve service, we will now be using Western Union to process all Internet and telephone payments.  Some customers may need to re-enter their profile data as a result of this change.  We thank you for your patience as we make the changeover.

Your Water Authority makes conducting business with us easy through our customer self-service features on our website and IVR (interactive voice response phone system). 

Questions?  Please contact our Customer Service group at 505-842-WATR (9287). Or, feel free to stop by and chat with a customer service representative in person. Our office is located at 400 Marquette NW. City/County Government Center, First Floor.

Last Updated ( Tuesday, 28 May 2013 )
 

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Albuquerque Bernalillo County Water Utility Authority
P.O. Box 568, Albuquerque, NM 87103
Phone: (505) 768-2500 | Fax: (505) 768-2580 | Email: wainfo@abcwua.org

Albuquerque Bernalillo County Water Authority