Your Water Authority makes conducting business with us easy through our customer self-service features on our website and IVR (interactive voice response phone system). 

• View Your Account Information
• Make an online One-Time Payment
• Pay online through your Registered Account
• Read about the various ways to Pay Your Bill
• Enroll in E-Bill (Paperless Billing)
• Enroll in Automatic Bank Draft Plan
• Enroll in Budget Payment Plan
• Apply for Rebates
• Apply for a Fire Hydrant Permit
• Apply for a Alternative Fire Hydrant Permit
• Report Water Waste
• Report Odor Problems
• Former NMUI Customers - View Previous Statements
• Helpful Answers
• Provide feedback to the Water Authority on various issues

Questions?  Please contact our Customer Service group at 505-842-WATR (9287). Or, feel free to stop by and chat with a customer service representative in person. Our office is located at 400 Marquette NW. City/County Government Center, First Floor.