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Customer Service
Understanding Your Bill
Understanding Your Water Meter
| Understanding Your Water Meter |
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Your Water Authority uses different types of meters
to measure usage. It measures the amount of water used in your household.
The readings from your water meter determine the amount you are charged every
month on your water bill. You can read the meter yourself to verify your bill,
monitor your water use, check for suspected leaks, or experiment with efficient
landscaping procedures.
Customers are welcome to access their meter. Your meter can be a valuable tool for detecting and measuring leaks or measuring the amount of water used by specific activities or appliances. Most water meters are located outside the house under a metal lid in the parking strip by the front curb or in the alley. Understanding and Reading Your MeterThere are two basic types of water meters - straight reading and circular reading. The straight reading meter records cubic feet of water used in much the same way that a car's odometer records miles. The dial with a single hand measures tenths of a cubic foot. The circular reading meter uses a series of circular dials to record cubic feet of water used. To read this type of meter, start with the 100,000 circle, then read the 10,000 circle, and so forth on down to the circle that reads in 1 cubic foot increments. If a hand is between two numbers, always read the lower number. When the Water Authority reads your meter, only the white dials
with the black letters are read to measure the number of "units" that
have been used. One unit equals 100 cubic feet, or 748 gallons.
In this example, the meter reading would be 24. This reading
appears on the left side of your bill, in the box labeled "Metered
Usage." If the meter reading the month prior was 20, this
customer would be billed for four units. Understanding and Measuring Water UsageTo measure the amount of water used for any activity, follow these instructions:
Keep in mind that the "units" shown on your water bill are equal to 100 cubic feet. The Water Authority water meter readers only record complete units for billing purposes, so the last two digits (the "tens" and the "ones" figures) are omitted. Remember: one unit equals 748 gallons, so one cubic foot equals about 7.5 gallons. Using your Meter to Check for LeaksIf you suspect you have a leak, you can measure the volume:
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| Last Updated ( Sunday, 30 December 2007 ) |








This
meter, for example, shows a reading of 2,425.92 cubic feet (the "6" in
the last dial position has not quite rolled over). One cubic
foot is 7.48 gallons of water. This meter has registered almost
18,146 gallons since it was new (2,425.92 x 7.48).